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Terms and Conditions


Reservation, Redemption and Cancellation policy


  1. Guests can reserve tickets 60 days in advance. Please indicate the departure date and pier in booking page.
  2. To prevent missing the cruise, the cut-off time will be 1 hour before departure time for on-day booking.
  3. Infants aged below 2 can enjoy free admission when travelling with parents/legal guardian (for regular tours only).
  4. Please present confirmation email upon boarding. No additional redemption is required.
  5. Operating dates are subject to change. All bookings are made on a first-come, first-served basis. If the cruise is fully booked on that day, no further bookings will be accepted.
  6. No cancellations and refunds can be made after purchase. 

Weather Arrangements


  1. In the event typhoon signal no. 8 or above or black rainstorm warning is still hoisted or issued within one hour to the departure time, such tour will be automatically cancelled.
  2. If a Typhoon Signal No. 3 or a Red Rainstorm Warning is hoisted at departure, the tour will proceed as scheduled, but the captain  has the right to supsend the tour and return to the pier base on sea conditions.


Important Notice

  1. Watertours of Hong Kong Limited ("Watertours")acts as an agent only to certain outside operators in organizing and arranging the tour. Services provided by such outside operators are subject to their terms and conditions and Watertours shall not be or become liable or responsible in any way for any loss, damage, injury, accident, delay, changes in schedule or other inconvenience to the passenger; the property or effect of such passenger, howsoever caused by such services provided by such outside operators.
  2. Watertours does not accept any responsibility for any injury, damage, loss, accident, delay, other inconvenience or irregularity caused to or suffered by any passenger as a result of the following:
    1. any defect in a vehicle or vessel: or
    2. sickness, weather, strikes, war, quarantine, any change in advertised schedules or any other causes: or
    3. the act or default of any company or person carrying out any of the services or arrangements of any tour.
  3. Watertours has the sole and absolute discretion to cancel, shorten the duration or change the schedule / itineraries of any tours in the event of
    1. force majeure, hostilities, accident or other circumstances beyond the control of Watertours which render it necessary, in Watertours reasonable opinion, that such steps be taken; or
    2. possible hoisting of typhoon signal no.3 or above or possible issuance of black rainstorm warning or other bad weather conditions which render it necessary, in Watertours reasonable opinion, that such steps be taken.
  4. In the event typhoon signal no. 3 or above or black rainstorm warning is still hoisted or issued within one hour to the departure time, such tour will be automatically cancelled.
  5. Watertours shall be relieved of all liabilities and obligations resulting from the abovesaid cancelled, shortened or changed tour upon notice to the passengers and/or refund any unused portion of the tour, as Watertours thinks fit. For the avoidance of doubt, amount already incurred by Watertours in relation to the abovesaid cancelled, shortened or changed tour (including but not limited to drinks or caterings ordered for the pasengers) will not be refunded.
  6. Please note that personal possessions are carried at the passenger's own risk at all times.


● Privacy Statement ●

Watertours of Hong Kong Ltd (“Watertours”), a subsidiary of Wing On Travel Service Ltd (“Wing On Travel”), we collect or withhold the personal data of customers are aimed as verify, exchange and/or disclose to Wing On Travel’s holding companies, subsidiaries, and/or other organisation or personnel in cooperation with Wing On Travel in related to administration arrangement, customer services, risks management, crime investigation and similar kind of services and activities purposes are not necessary to notify the customers in advance, until the customers provided the written instruction. According to the Personal Data (Privacy) Ordinance (Cap. 486), the customers have the rights to request Wing On Travel’s personal data security supervisor to review and/or amend their personal data in accordance with relevant laws and regulations. You and/or you have authorised by all of the customers (if any) are confirmed understand clearly and agreed to accept the Wing On Travel’s aims and rights of the personal data collection and storage as mentioned above, and understand clearly for your and/or your represented customers rights as mentioned above.